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Parent Consultation Sessions
for advice & guidance
Behaviour/ reluctance to go to school/ family & relationship breakdown/ debt/ housing/ bereavement/ additional needs
The list is endless!
Rochford Extended Services have a team of experienced, qualified Family Support Workers who can help, support and offer advice and guidance.
Would you like a face to face chat over coffee?
1st Tuesday of the month (term time only)
families can meet with us on a 1:1 basis
8th January, 5th February, 5th March, 2nd April, 7th May, 4th June, 2nd July 2019
9 am – 12 pm
Call Patsy Alphons-Peer
on: 07787 259342
to book an appointment
Are you a mum who has been feeling a bit 'down' recently, or suffer with stress?
Finding your childrens behaviour
difficult to manage?
Why not join us for a coffee, a chat and make some new friends?!
Mondays during Term-Time
10am - 12noon
@ Faith Hope & Charity Shop
Golden Cross, Ashingdon Road
Contact for details
01702 545771 ext;3226
10am - 12noon
@ The King Edmund School
Rochford SS4 1TL
28th February 2019
10am - 12noon
@Down Hall Primary School
Brooklyn Drive, Rayleigh
15th January 2019
(No June Group)
Rochford Extended Services in
Partnership with Sanctuary Housing
Digital Parent Support Service
Our Digital Parent Support Service supports parents/carers on all aspects of parenting through our Free parent helpline: 0808 802 0222 (Open weekdays 6pm to 10pm and weekends 10am to 1pm). Support is also available from Virtual Befrienders and Virtual Counsellors. Find out more here.
Our new Digital Parent Support Service uses a team of trained volunteers with knowledge and experience of managing the challenges of parenthood to support parents and carers ‘virtually’ by telephone, text message and email.
The service works with four types of volunteers, each providing specific aspects of support or expertise.
Parent Helpline Volunteer – the first point of contact for parents and carers accessing the service, providing a range of immediate support as well as signposting callers to our volunteer virtual befrienders.
Virtual Parent Befriender – providing one to one weekly support sessions to parents and carers, focusing on practical parenting information, listening and emotional support.
Virtual Expert – providing our virtual befrienders and parent helpline volunteers with the information and expertise they need in key areas such as health, education, housing, social care, legal etc. to be able to help parents more effectively.
Virtual Counsellor – Providing 6-8 sessions of counselling and more in depth support to parents and carers referred to them by other service volunteers.
How to access the service
Accessing our free Digital Parent Support service couldn’t be easier. Any parent or carer from anywhere in England and Wales can get in touch with the service via telephone, text message or email using the below details.
Telephone: 0808 802 0222
Text message: 07537 404 282
The Essex SEND Information, Advice and Support Service provides information, advice and support on the telephone or in person.
We work with parents and carers of children and young people with special educational needs or a disability and with disabled children and young people, and those with SEN, up to the age of 25.
We can also advise on processes relating to health and social care.
We are an impartial, confidential service and operate at arms
length from the Local Authority.
Referrals can be made by a parent/carer/child/young person
themselves or anyone who has their permission.
We can help by:
• explaining how education settings can support children and
young people with special educational needs/a disability
• listening to your concerns and explaining what options are
• supporting you where required at meetings and visits to
• working with education settings, local authority staff and
other agencies to develop positive relationships with
• establishing links with voluntary organisations and support
• guiding you through the Education, Health and Care Needs
• enabling you to be included in discussions with education
settings and the local authority where a child or young
person is at risk of exclusion or has been excluded
• assist in navigating the Local Authority’s Local Offer Portal
and signposting to relevant agencies where appropriate
• consulting parents, children and young people and ensuring
their views influence the development of local policy
and practice for children and young people with special
educational needs/a disability.
In addition we provide access to Independent Support and also to an Independent SEN Mediation service:
Families InFocus (Essex) is an independent, parent-led charity providing a range of support to families of children with disabilities and special needs across Essex.
Tel: 01245 353575
Global Mediation provides an independent SEN mediation service for disagreements between parents/carers, young people and the local authority or an education setting.
Call Global on: 0800 064 4488
is a free, confidential, safe and anonymous way for young people aged 11-19th birthday to ask for help from a team of highly qualified and experienced counsellors and support workers. This is a service that has been commissioned by Southend, Essex & Thurrock CCGs, for all young people who live in Southend, Essex & Thurrock to be able to access.
Kooth.com is a well-established, award winning online counselling agency and is accredited by The British Association of Psychotherapy and Counselling (BACP). Founded in 2001, they are leading pioneers of online counselling in the UK, having won a number of prestigious awards.
It is a transformational lifeline that has successfully helped and continues to reach the very vulnerable, many of whom would never have access to face-to-face counselling.
KOOTH service includes:
•drop in chats with counsellors;
•booked 1:1 chats with a counsellor;
•themed message forums;
•secure web-based email;
•articles regarding mental health.
for information about Kooth
for the site for young people