RES-Hands2 RES-Hands2 RES-Hands

...Where every family matters...

RES-Hands image012 image011

Rochford Extended Services

RES-Hands2 RES-Hands

meet the team

Kim Chant is the Extended Services Manager and has been employed in this role and a previously related role, for 15 years. She is responsible for the Extended Services team, co-ordinating the whole range of services across the district for 26 schools, their children and families and links with the local community.


This ranges from family and attendance support to holiday activities. Part of her role is to secure additional funding in addition to local government support. There is no blue print for this position other than to work in close partnership with the schools in Rochford, children and families, local agencies and associates, to respond to local need in an innovative way.


Kim is a qualified Nursery Nurse with further qualifications in Advanced Diploma Early Childhood Education and Psychology. She also spent some time as an early years Ofsted Inspector. Her previous experience has included 10 years managing a 50 place day nursery and 35 place kids club for teacher recruitment in Essex and 10 years as a pre-school manager. She has also taught childcare on the CASHE programme for post 16 students.


Kim has 38 years experience of working with families in Essex and is always looking for new and exciting challenges in inspiring her team and others around her to provide the best possible support and encouragement to everyone they work with.

Extended Services Manager



Dr. Emma Rawlings works with Rochford Extended Services providing psychological support via EPiC (Educational Psychology in the Community). Emma is Chartered by the British Psychological Society and registered to practice with the Health Professionals Council (HPC).


Emma has been an Educational Psychologist for the past 10 years at Essex County Council providing services across Rochford, Canvey Island and Basildon and previous to that worked as a primary school teacher and SENCO in the Southend area. Emma specialises in supervision and support for staff in order to build capacity and offer sustainable support in the community. She has recently been awarded the prestigious accolade of a doctorate for her research and studies with the University of East London.


Emma offers regular consultations across the district to school staff and involved professionals as well as opportunities for assessment & intervention advice for children and young people aged 0 – 19. She is also facilitating a range of supervision, training (including Talk Boost) and support groups across the district for parents/carers and involved professionals.

Educational Psychologist

Michelle Maton is the Senior Family Support Worker for Rochford Extended Services. She is responsible for overseeing the workload of the other Family Support Workers in the team and ensuring services across the district work together in partnership to provide the best possible outcomes for children and families!


Michelle is a qualified and experienced counsellor and member of the British Association of Counselling and Psychotherapy (BACP) working in accordance with their Code of Practice for Standards & Ethics.


Michelle spent 5 years as a member of the Family Support Team at Havens Hospice, working with families from time of diagnosis in both Fairhaven and Little Haven.


She is also an accredited Youth Advocate and has worked for a children's charity to provide advocacy and independent support for looked after children, ensuring they had a voice when decisions were being made concerning their future.


Michelle has worked as an advocate for young offenders in HMP Bullwood Hall, on behalf of the Youth Justice Board.


In addition she has been trustee of a local mental health charity and part of the management committee for Poplar Adolescent Education Unit, a tier 4 mental health service for young people.

Senior Family Support Worker / Specialist Adult & Child Counsellor

Patsy Alphonse-Peer's role is to work in partnership with schools and other agencies to provide a supportive, non judgemental advice service which meets the needs of families within our locality.


Much of Patsy’s work is involved with families who are going through separation or divorce. This can be a difficult time for all involved and Patsy works with the families by offering mediation, enabling all involved to feel they are being heard. In addition Patsy has 1 to 1 sessions with the children at home or school so they can talk about their wishes and feelings, enabling them to realise they too are being supported through this difficult transition in their young lives.


Previously Patsy has worked in a Children’s Centre, supporting the needs of families with pre-school children and the Lighthouse Child Development Centre working with families whose children had been diagnosed with ADHD, Autism, Aspergers, Dyspraxia, Down syndrome, Cerebral Palsy and other conditions needing extra support. This has helped Patsy in her current role as more and more children have conditions needing extra support at home and school and through the referral process.


Patsy has qualifications in Child Care, Learning and Development, Health and Social Care and Psychology and is a trained facilitator of the Freedom Programme. This is a programme which helps women who have or who are still going through domestic abuse to build self confidence and recognise the signs of an abuser. She is also Makaton trained.

Family & Attendance Support Worker

Family Support Worker

Vicki Hann

Vicki Hann has a dual role within Rochford Extended Services, working both as a Family Support Worker and Attendance Support Worker. She works with schools, children and families to help bring about change where attendance and punctuality are an issue; and also working with children and families experiencing difficulties by providing positive, emotional and practical support.


Before joining the team, Vicki has worked in schools as a learning mentor and within an inclusion unit. As a learning mentor she worked work with students who needed help to overcome difficulties that were preventing them from accessing the curriculum or to participate fully in school-life. Her role within the inclusion unit involved helping children with behavioural difficulties to re-engage with the curriculum and help them with their reintegration into mainstream school.


To support these roles Vicki achieved a Level 4 NVQ in Learning and Development which had a specialist option for learning mentors. Vicki has also participated in a Level 4 City and Guilds award entitled Supporting Families with Multiple and Complex Needs.


Before working in schools Vicki worked as a legal secretary in the City.

Attendance Support Worker

Michelle Lee has had over 18 years experience of working with young people and families.


She is a qualified teacher, Master NLP (Neuro-Linguistic Programming) practitioner, Connexions Adviser and she has an NVQ4 in LDSS (Learning Development and Support Services for children and families). Michelle won the Think Publican 2011 award for her work with families.


She worked as a Connexions Targeted Personal Adviser for 9 years which involved working one to one with young people with multiple issues in their lives and with barriers to education, training or employment. Working with the young people’s families was also a large part of her work. Michelle works primarily with families across our 3 Secondary Schools.


Michelle has also delivered self esteem group work and is a qualified trainer of programmes such as GOALS (Gaining Opportunities and Life skills) and GO GIRLS which are both self esteem and motivation courses for young people. She is also a sexual health trainer and has taught Access to Nursing, Sociology and Health and Social Care in FE College. She has also worked as a drugs and alcohol counsellor for young people.

You will be allocated a Family Support Worker from the team, depending on the reason for the referral and the individual capacity of team members.

sign 1